We normally ship by USPS, FedEx or UPS Home Delivery aka “couriers”. Couriers will generally leave your package at your doorstep without a signature unless special arrangement is made at the time of order. Any applicable shipping/freight charges will be automatically calculated when you place your order. Hilltop Solar is NOT responsible for the safety of packages once it’s marked as “delivered” by the “couriers”. Customers should make appropriate arrangements to ensure there’s a secure location to receive packages.
Please contact our Customer Service Department for availability if looking to ship outside of the 48 contiguous states in United States or International.
TIME TO RECEIVE ORDER
Most orders are shipped within 48 hours. However, the actual delivery time may depend on how the product is shipped.
Despite our best efforts, items are sometimes out of stock. This occurs due to the inability of the manufacturer to keep up with demand or due to an unexpectedly high response to items offered on our website. Items in stock will be shipped immediately; back-ordered items will be shipped as they become available. If you cannot wait for a back-ordered item, contact our Customer Service Department to determine if a product substitute or other option is available.